Violent or abusive behaviour

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

Please do not post any material that is inaccurate, fraudulent, harassing, embarrassing, obscene, defamatory or unlawful about the practice. Any such posts seen on any social media platform will be reported to the relevant authority, and asked to be removed. This may be considered a breakdown in Doctor/Patient relationship and you may be removed from the practice list.

Date published: 10th October, 2014
Date last updated: 9th June, 2020