Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling ... [continue] Complaints and compliments

How to register

The practice catchment area is strictly within a 2.0 mile radius of the surgery. All new patients wishing to join the practice will require postcode authorisation before acceptance. Those patients ... [continue] How to register

Named GP

All patients at Ramsbottom Group Practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

Our Pledge to You You will be treated as a partner in the care and attention you receive. You will receive the most appropriate care from suitably qualified staff. We ... [continue] Patient rights and responsibilities

Practice boundary

The practice catchment area is strictly within a 2.0 mile radius of the surgery. All new patients wishing to join the practice will require postcode authorisation before acceptance. Those patients who move out ... [continue] Practice boundary

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can do this online. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014