You can order your medication:
Please Do Not Use AskmyGP when requesting your medication unless asked by the practice.
- Ordering Online: https://www.patient-services.co.uk/web/ps/welcome
- Did you know that you can request your repeat prescriptions 24/7 from the NHS App. Your prescription requests will go straight to your doctors, saving time and errors. Please click on the link: NHS App and your NHS account – NHS (www.nhs.uk)
- By Post
- At the surgery – through the post box.
We will not be able to take telephone requests for repeat prescriptions because of the possibility of error.
Please allow up to 48 hours when requesting your Prescriptions. In exceptionally busy periods (After bank holidays and some Mondays) there may be delays. If your request is urgent let us know why.
You may arrange for collection by the pharmacy of your choice. During the Covid pandemic, we ask all prescriptions are sent directly to the pharmacy and should not be collected from the surgery.
Children under 16 years old are NOT allowed to collect prescriptions from the surgery.
In the event of any concerns about whether the prescription has been issued, please contact the pharmacy first.
New users are required to register for online services. This system enables you to see a copy of the current repeat medication that has been authorised for you by the doctor and for which you have not yet used the quota of issues before the doctor needs to review your medication.
To register for online services for prescription ordering please come into the practice with a photo ID and fill out a quick registration form.
Once you have brought a photo ID into the practice a letter will be generated. Once you’ve got your letter, simply follow this link to register: https://www.patient-services.co.uk/web/ps/register
Remember that there is no need to register more than once, registering online will include access to online appointments.
Patients are advised that in order to activate and access your Repeat Prescriptions online, photographic proof of identification will need to be presented in person at your GP Practice.
Should you experience any problems please follow this link to access the FAQ: Frequently Asked Questions – For Patients.
Patients on repeat medication will be asked to see a doctor, Pharmacist or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Prescription (per item): £9.15
12-month prepayment certificate (PPC): £105.90
3-month PPC: £29.65
If you will have to pay for three or more prescription items in three months, or more than 12 items in 12 months, you may find it cheaper to buy a PPC.
Telephone advice and order line: 0845 850 0030
General Public – follow this link to buy a PPC online.
There is further information about prescription exemptions and fees on the NHS website.
Please allow 48 working hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Prescription requests following private consultations:
GPs are often asked to provide prescriptions following Private Consultations with Consultants or other practitioners. In some situations, these requests are for long-term, ongoing treatments which are not usually prescribed or initiated by General Practice. In others, they may be requests for treatments which are unfamiliar in primary care. These medications may require specialist monitoring. This includes medication for certain rheumatological and dermatological conditions and for ADHD…, for example. Decisions about dose changes and duration of treatment, managing side effects and switching of drugs should be the responsibility of the clinician who initiated the medication. If appropriate follow-up is not in place privately, then this can carry higher risks than sharing care with the NHS. Therefore decisions about whether we are able to issue and continue prescriptions of this kind will be made on an individual case basis. If your prescription request is refused, then this will be on the basis of patient safety.
When considering going private please check :
. Whether the consultant is on the appropriate GMC specialist register, a member of the relevant Royal College and based in the UK.
. How often the consultant proposes to review the patient? If private review stops then prescribing by the practice will no longer be safe and will have to stop.
. Communication between ourselves and the consultant – we would expect access to email communication for any queries, with prompt replies.
. The nature of the prescribing – prescribing is more likely to be possible if the drug is licensed for the indication, would be given by an NHS consultant and for which there are no significant NHS guidelines or reports that recommend against its use.
Thank you for your understanding.